Privacy Policy

Effective date: 7 March 2026

Casa Connecta respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you visit our website or contact us.

1. Who we are

Casa Connecta is an independent buyer-side coordination service based in Spain, operating in the Costa Brava and Baix Empordà region. Casa Connecta is the data controller responsible for processing your personal data.

2. What data we collect

When you use our website or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number (if provided)
  • Country of residence
  • Information related to property financing or renovation enquiries
  • Technical data such as IP address, browser type and device information

This information is provided voluntarily through forms or contact requests.

3. How we use your information

We use collected information to:

  • Respond to enquiries
  • Assess potential mortgage coordination or renovation coordination requests
  • Coordinate with relevant professional partners when necessary
  • Improve our website and services
  • Maintain communication regarding requested services

We only collect information that is relevant for providing our services. We process personal data based on legitimate interest (responding to enquiries and coordinating services) and user consent (when submitting forms on our website).

4. Third-party service providers

To operate our services, we may share limited information with trusted partners when necessary. These may include:

  • Regulated Spanish ACI mortgage advisors
  • Independent legal professionals
  • Technical or renovation partners
  • Website and analytics providers

Data is only shared when required to evaluate or coordinate a specific request. We do not sell personal data to third parties.

5. Website analytics

Our website may use analytics tools such as Google Analytics to understand how visitors interact with the website. These tools may collect anonymous information such as pages visited, time spent on the website, and device and browser type. This information helps improve website performance and user experience. Where applicable, data may be processed outside the EU in accordance with applicable data protection safeguards.

6. Cookies

Our website uses cookies to ensure basic functionality and, where consent is given, for analytics purposes. You can manage cookie preferences through the cookie consent banner displayed on your first visit. Declining non-essential cookies will not affect your ability to use the website.

7. Data security

We take appropriate technical and organisational measures to protect personal data from loss, misuse or unauthorised access. However, no online system can guarantee complete security. We encourage you not to share sensitive financial information through general contact forms.

8. Data retention

Personal data is only stored for as long as necessary to respond to enquiries or manage requested services. If no further contact is required, data is periodically reviewed and removed. We do not retain personal data beyond what is necessary for the purpose for which it was collected.

9. Your rights (GDPR)

Under applicable data protection regulations, including the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent for data processing at any time
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at: info@casaconnecta.com

10. Changes to this policy

We may update this privacy policy from time to time to reflect legal or operational changes. The latest version will always be available on this page. We recommend checking this page periodically for any updates.

Last updated: 7 March 2026 · Casa Connecta · info@casaconnecta.com